American Aires Inc. (“Aires”) ships all over the world. Aires currently ships worldwide
Aires currently uses the following companies to ship products:
- Canada Post
Aires will use its best efforts to ensure that all orders are processed and shipped within 48 hours during regular business days. Delivery time will depend on product availability, the delivery service chosen, and the customer’s location.
Orders within the United States and Canada are ordinarily delivered no later than 7-14 business days from the date of purchase. International orders are ordinarily delivered no later than 7-21 business days from the date of purchase.
If products are purchased and the item goes on back order or is at that time out of stock, Aires will ship the quantity of the order that is in stock. When the item becomes available Aires will ship you the rest of the order and the customer will not be charged for any additional shipping or related costs. Aires will endeavor to deliver all product that goes on back order or temporarily out of stock as soon as possible.
Upon confirmation of an order and once your order has been shipped, a tracking number will be provided to you by email.
Shipping Costs and Duties
The shipping costs associated with an order will be calculated at checkout. A shipment may be subject to additional import duties, levies, or c.o.d. charges will be the responsibility of the customer to pay.
Customers can return a product for up to 30 days from the date received for a full refund of the purchase price. Shipping and all other costs associated with the return are the responsibility of the customer. In order to get a full refund, the product(s) must be in their original packaging, unsealed, and in a condition to be resold by Aires. Customers must include a copy of their purchase invoice or receipt with the products being returned. Aires may deny a refund, in its absolute discretion, if the products returned are not in conformity with its returns policy stated herein.
All products must be returned, along with a corresponding copy of the purchase invoice or receipt, to the following address:
American Aires Inc.
400 Applewood Crescent, Unit 100
Vaughan, Ontario, Canada